">FAQ's - Busy Boda

Currently you will have access to two modes of payment – Cash and MPesa

Call 0755 509026 or email rides@busyboda.co.ke and your issue will be resolved as soon as possible.

Yes. We have rigorous vetting process and training that ensures our customers only ride with the best available riders.

Call the support line 0717076699 so a team member can assist you on how your refund will be processed. Alternatively, email rides@busyboda.co.ke with the subject REFUND REQUEST so a team member can assist you on the matter.

Download the Busy Boda app, fill in your information (very brief) and make your first request for a ride.

Yes, Busy Boda values your time and eliminates the need for bargaining. Fares are standard and are calculated based on the base fare, distance traveled and duration of the ride. A detailed breakdown of your fare will be provided on the app when you opt to calculate a fare estimate before your ride.

Send your information (biodata) to rides@busyboda.co.ke for vetting, you will then be contacted to avail yourself for training. You can also fill out an online registration form found on the website https://busyboda.co.ke/register/ after which, we will contact you regarding the next steps.

The promo code is how you access your discount; fill in the promo code before you confirm your ride and Busy Boda will automatically apply the discount.

Do not have a smartphone? Don’t worry – Busy Boda still has you covered! Call our call centre 0717 076699/ 0755509026 between 9am to 5pm on weekdays and 9am to 2pm on Saturdays, a dedicated rider will be allocated to you.

Unfortunately, we do not have an app compatible with Windows phones yet. However, you can call our call centre 0717076690 / 0755509026 between 9am to 5pm on weekdays and 9am to 2pm on Saturdays and a dedicated member will be happy to connect you to a rider.